We have all been there, having done the work and delivered a project, only to have our client drag their feet during the payment process. It’s an undesirable side effect of working in a creative field, where all too often you are at the mercy of your clients for payment after already providing a service.
A new service, Fileship.io, is looking to make sure that this issue never happens to you again. By uploading your project into their system, your client is unable to download the files until payment (via PayPal) has been received. This way, you don’t have to play bill collector, if the client wants the images the client has to pay for them. It is a simple solution that should save you a lot of headaches.
It doesn’t just sound simple either; it is simple. You just visit the Fileship.io website, enter your PayPal email, upload your file and input how much money you are owed. Then you receive a custom link in your email inbox that you can then send off to your clients. This takes them to the ‘unlock page’ where they make payment, and then Your files are saved on the service for seven days, so the bill needs to be paid within that timeframe if your client wants to get their files.
This takes them to the ‘unlock page’ where they make payment and then are allowed to download the file. Your files are saved on the service for seven days, so the bill needs to be paid within that timeframe if your client wants to get their files. Super Simple. Probably the only thing they could do to make it more simple would be to send the email to your client for you.
But I have to wonder, is a service like this sending the wrong message to your clients? I mean, by using a service like this you are basically saying that you don’t trust them to pay you. This is if you look at it that way, somewhat offensive and incredibly unfair to most of your clients, who probably pay you on time as expected.
Is this the message that we want to be sending to our clients, before ever working with them; That we don’t trust them?
This would not be the first time that something would be ruined by a minority of users, forcing the majority of users to work within stricter limits. I mean it does not even take into account the many different ways that creatives may run their business in regards to payment.
Ok, so it may not be a service for everyone. That is ok; not everything needs to be the ideal solution for everyone. But for those who feel that they need something like this, to play referee between their clients and them, to assure that they are paid, Fileship.io looks to be a wonderful solution.
Where do you all stand on this? Do you think a service like this is useful, or are you like me, and worry that this could send the wrong message to our clients. Leave a comment below and let us know what you think.